Garage Door & Opener Repairs and Services in GTA

Garage Door Repair Tips

Q: Does DODDS service garage door openers as well as doors?

A: Yes, we service all makes of garage door openers as well as all makes of garage doors, both residential and commercial.

Q: Is there a charge for coming out?

A: Yes, there is a minimum service charge,

Q: How can I be sure the repairmen will not charge me too much or try to sell parts that are not needed?

A: This is a good question, many other garage door companies put their repairmen on commission, meaning the more they are able to sell, the more money both the repairmen and the company make. It has become a problem in the industry. The simple answer is to make sure you deal with a company (like DODDS Garage Doors) who do not pay their repairmen commission on repairs.

Q: What methods of payments do you accept?

A: We accept cash, cheques, and all major credit cards.

Q: Does someone have to be home at the time of the service call?

A: You are not required to be at home as long as we have access to the garage, enough room in the garage to work, and a method of payment on file.

Q: Can we get a service call after hours?

A: Yes, there is a garage door service repairman available 24 hours a day 7 days a week. After-hours service is billed at double time with a two hour minimum.

Q: Can I change a broken spring myself?

A: If you have never done it before, we strongly recommend you leave it for a professional.

Q: If one, but not both springs break, should I change just the broken one?

A: If one garage door spring breaks, then the other one is probably close behind. Its cheaper to do them both at the same time.

Q: Overhead Garage Door Won't Open?

A: The cause could be any combination of the 3 Most Common Reasons Why Garage Doors Fail:

  1. Garage Springs are broken or fail to assist the Garage Door
  2. Non-Communication Between Garage Door Sensors
  3. Garage Opener has triggered safety. The motor still operates but does not open the Garage Door

No need to worry! We can have a qualified Garage Door repair Specialist out to your home FAST to assess and repair your garage door The Same Day!

Q: Should I Repair My Own Garage Door?

A: This is the question that pops up in homeowners minds as soon as they hear the tell tale noise of a spring breaking in the garage.

First - A few common facts should be discussed about your garage door: The garage is a large moving object that weighs 200 pounds and up. This weight requires an extreme amount of torque in order to counter balance it.

Secondly - There are two redundant safety systems in newer garages that prevent a child or the family pet from getting crushed between this massive object and the floor. The first is a set of optical sensors also known as "safety eyes". When the signal is broken between the sensors, the door reverses. The second is a force adjustment which also causes a reversal of the door. If for some reason your door is not equipped with both of these you should consider replacing your door opener.

A set of torsion springs can be found above the door when it is in the closed position. They have a tremendous amount of potential energy built up in them. When your spring breaks, this energy is released in the form of sound; which is why you hear a loud “bang”.

There are a series of steps necessary in fixing your garage door. If the person has the proper tools and have detailed reliable information, fixing their garage door springs can be accomplished successfully. However, if the necessary tools are not available and proper manuals are not at hand it can be dangerous.

Q: Broken Spring on Your Garage Door?

A: This is the #1 Garage Door Problem for most homeowners.
Matching the right set of springs to your garage door's specific weight and dimensions are crucial to the operation and longevity of a garage door that lifts and closes properly.

Q: Garage Door Wedged or Off Its Tracks?

A: We can reset your garage door and get your garage working again on its tracks.

Q: Do you do garage door repairs and installations even in the bad weather?

A: It might take us a little longer to get around the city, but our garage door service techs and installers are working and doing their best. It has to be extreme cold for us to postpone, but that does not happen very often.

Q: What to do when opener is not working and garage door will not come down when I press the remote?

A: The good news is often is is an easy thing to fix and you can save your money on a service call. Check to see if the photo eyes at the base of the garage door have been knocked out of position. The two photo eyes must be looking at each other for the opener to work. Also, sometimes someone leaves an item such as snow shovel in the path of the photo eyes. By doing this, it blocks the beam and the garage door opener will not work.If this is the problem, save yourself the cost of a service call and try to do it yourself.
If it does not work, you are more than welcome to call us and we will have a garage door repair truck to your house in no time.